VA Call Center - American Legion Post #40

    The phone system is staffed by VA staff trained to help answer your questions and help assist you with coordinating your health care needs.  All employees have the ability to help you coordinate your care.  The Call Center will take your calls Monday-Friday from 7:30 am until 5:45 pm, excluding most holidays.

AFTER HOURS

   If you need medical advice or have questions about your medication, call 866-687-7382 toll free

Monday - Friday from 4:00 p.m. to 8:00 a.m. a weekend or holiday  

IN AN EMERGENCY
    If you are experiencing a medical emergency, please go to your nearest medical facility emergency room or call 911.  If you are in need of immediate crisis counseling, please contact the Veterans Crisis Line at 1-800-273-TALK (8255) and press 1; counselors are available 24/7.

REPORTING NON-VA EMERGENCY CARE

    If you are admitted for non-VA emergency care, be sure to tell the non-VA Emergency Room and hospital facility that you are a Veteran.  You must report your non-VA inpatient admissions and/or emergency room visits within 72 hours to the Business Office at the Minneapolis VAHCS at 612-467-2019.      You are required to sign a Release of Information form at the non-VA facility to allow them to release your medical records to the VA.  The Business Office at the Minneapolis VAHCS needs copies of your non-VA medical records before they can consider making payments.  However, notifying the Minneapolis VAHCS and/or providing your medical records to them do NOT guarantee VA payment.

Click here to return to Veteran Services